Refund policy
Refund & Cancellation
Hopefully you will be pleased with your purchase from us and surely we will always provide you with better products and prices. It’s better for you to understand the following before placing an order.
Price Protection
If you purchase a product from and find within 72 hours the price has dropped, a refund of the difference will be made to you.
Registration Terms
If you provide a wrong delivery address, you shall bear 99% of the liability. If you have used the wrong address for any order, please contact us as soon as you realize it, but it’s impossible to apply the corrected address to the order if it is already shipped.
Cancellation
If you want to cancel an order within 24 hours from confirmation of the payment, you will be entitled to a full refund. It is still possible to cancel an order after 24 hours, provided that it has not yet been shipped. If an order has been shipped, it’s impossible for us to cancel or modify it anymore. If you still want a refund, your customer is required to return the ordered item on it’s arrival. In this case, only a partial refund covering the price of the item(s) minus the shipping cost is possible. For more details, please contact your sales manager.
14 Day Return
If you are unsatisfied with your order within 3 days for any reason whatsoever, you can return the item(s) to us in the brand new condition for a refund in the amount of the purchase price minus the shipping cost. In case of a spare part, it can’t be returned if installed to your mobile phone and it's working.
Refund arrival time
Please understand that international transactions may take longer than usual to process. Depending on the method of payment, the arrival time may vary.
Estimated time of refund to account:
Accout balance - realtime
PaylPal - realtime
Credit Card - realtime
Bank transfer - up to bank,Usual 3-7 days.